Social Work Duty Team - Aberdeen City Council

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Record Number: 2883

Address:
Aberdeen City Council
Business Hub 3, Ground Floor South
Marischal College, Broad Street
Aberdeen
AB10 1AB

Phone: 01224 522055
Mon-Thu: 8.30am-5.00pm
Fri: 8.30am-4.00pm

Freephone: 0800 7315520
Mon-Fri: 8.30am-10.00am, 12.00 midday-2.00pm, 4.00pm-5.00pm

Email: duty@aberdeencity.gov.uk Website: http://www.aberdeencity.gov.uk

Services

The Duty Team provides the first point of contact with Social Work for members of the public and other professionals. Anyone wishing to discuss a problem with the Duty Team can phone and, if necessary, make an appointment. Appointments are not necessary during drop-in hours.

The Duty Team service is for anyone who has problems coping with day to day living. Advice may be all that is required to sort out a problem. The Duty Team can help with many problems including:

asylum, disability, child care, drink, drugs, finance, homelessness, mental health, relationships
social work resources - care management, care homes, day care, home care, access to social work records

An interpreter will be provided if necessary.

The Team offers:

assessment of service required
information on services
short-term service - advice, practical support and counselling

The Duty Officer may need to liaise with other workers, either within Social Work or from another agency.

To ensure that people have access to all available resources, the Duty Team has links with other organisations including Housing, Department of Work and Pensions, VSA and other voluntary bodies.

Further information can be found at Social Work Duty Team.

More Information

Area Covered: Aberdeen

Opening Hours:

Drop In Service: Marischal College, Broad Street, Aberdeen

Mon-Wed, Fri: 10.00am-12.00 noon, 2.00pm-4.00pm Thu: 2.00pm-4.00pm

Appointments:
Appointments can also be made to see the Duty Team at Marischal College, Broad Street, Aberdeen

Referral: Members of the public can make contact direct