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Name and service description
Contact information

Aberdeen Welfare RightsGrampian CareData -

Aberdeen Welfare Rights is a free, expert and confidential service provided by Aberdeen City Council for residents of Aberdeen City. The service offers advice and representation on all aspects of Social Security benefit entitlement.

Client Group: Consumer advice services, Advice agencies,Advice agencies,Legal aid and advice,Benefits advice services,Legal aid and advice,Advice agencies

Organisation Type: Local Authority

Telephone No: 01224 523203
Telephone Info:

Advice Line

Fax No: 01224 500450
Post Code: AB10 1BX

Area Covered: Aberdeen

Aberdeen Welfare Rights - Mental Health IssuesGrampian CareData -

The Aberdeen Welfare Rights Officer for Mental Health Issues provides benefits advice, information and appeal tribunal representation on Welfare Rights issues to in-patients and out-patients at Royal Cornhill Hospital.

Client Group: Mental health support,Benefits advice services

Organisation Type: Local Authority

Telephone No: 01224 523307
Post Code: AB10 1BX

Area Covered: Aberdeen

Aberdeenshire Council - Finance - Housing and Council Tax Benefit SectionGrampian CareData -

Aberdeenshire Council operates a Benefit Service which is responsible for administering payments of Housing Benefit and Council Tax Benefit. Housing Benefit and Council Tax Benefit are state benefits that provide help with rent and council tax charges for people on a low income. A benefit claim form can be obtained, or enquiries made, by e-mail, or by calling in person, or by telephone, to one of the Aberdeenshire Council - Benefits Offices  Any applicant who is housebound or has difficulty in completing or returning the application form should contact one of the offices to arrange for a home visit.

Client Group: Benefits advice services

Organisation Type: Local Authority

Area Covered: Aberdeenshire

Banff Advice Outreach - Turriff and District Citizens Advice BureauGrampian CareData -

Banff Advice Service is an impartial, confidential and free service for members of the public. It was established in 2005 and is an outreach project of Turriff Advice Centre.

Client Group: Consumer advice services, Advice agencies,Advice agencies,Legal aid and advice,Benefits advice services,Legal aid and advice,Advice agencies

Organisation Type: Voluntary, Scottish Charity

Post Code: AB45 1HY

Area Covered: Aberdeenshire

Banff and Buchan Citizens Advice Bureau - PeterheadGrampian CareData -

The Citizens Advice Bureau (CAB) is a free and confidential generalist advice and information service which is available to any member of the public.

Client Group: Consumer advice services, Advice agencies,Advice agencies,Legal aid and advice,Benefits advice services,Legal aid and advice,Advice agencies

Organisation Type: Voluntary, Scottish Charity

Telephone No: 01779 471515
Fax No: 01779 478586
Post Code: AB42 1BY

Area Covered: Aberdeenshire - Banff & Buchan, Aberdeenshire - Buchan, Aberdeenshire - Formartine

Benefit Advice Service - Aberdeen City CouncilGrampian CareData -

Advice & information on matters such as Social Security and Housing Benefit. All advice is given in the strictest confidence & help can be provided with form filling. Home visits for the elderly or housebound can be arranged.

Client Group: Benefits advice services

Organisation Type: Local Authority

Telephone No: 01224 522709
Telephone Info:

St Nicholas House, Monday-Friday 9.30am to 12 noon & 2pm to 4pm

Mastrick Office, Spey Road, Tuesday 2pm to 4pm

Tillydrone Office, Formartine Road, Thursday 2pm to 4pm

Fax No: 01224 523376
Post Code: AB10 1ZQ

Area Covered: Aberdeen

Benefit Enquiry Line for People with DisabilitiesGrampian CareData -

BEL provides telephone advice for people with disabilities, carers and representatives. The Benefit Enquiry Line covers all of England, Scotland and Wales and there is a separate office in Northern Ireland.

Client Group: Benefits advice services

Organisation Type: Government Department

Telephone No: 0800 88 22 00
Telephone Info:
  • Mon-Fri: 8.30am-6.30pm, Sat: 9.00am-1.00pm
  • Please note that these calls may not be free on certain mobile phone tariffs
Fax No: 01772 238127
Post Code: PR1 1HB

Area Covered: UK

Benefits - Attendance AllowanceGrampian CareData -

Attendance Allowance is a tax-free benefit you may get if you're aged 65 or over and need help with personal care because you have physical or mental disabilities.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - Caring for othersGrampian CareData -

A guide to benefits and services for people who care for others is provided on the Department for Work and Pensions (DWP) website. The website link leads directly to the Working Age, Caring for others section.

Client Group: Benefits, Benefits for parents and children, Tax credits,Council tax

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - Complaints and appealsGrampian CareData -

Information about complaints and appeals is provided on the Department for Work and Pensions (DWP) website. The website link leads directly to the Contact us / Complaints and appeals section.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - Council TaxGrampian CareData -

Information about Council Tax Benefit is provided on the Directgov website. The website link above leads directly to the Council Tax Benefit section.

Client Group: Benefits, Benefits for parents and children, Tax credits,Council tax

Organisation Type: Government Department

Benefits - Disability Living AllowanceGrampian CareData -

Disability Living Allowance is a tax-free benefit for children and adults who need help with personal care or have walking difficulties because they have physical or mental disabilities.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - Expecting or bringing up childrenGrampian CareData -

A guide to benefits and services for women who are pregnant is provided on the Department for Work and Pensions (DWP) website. The website link leads directly to the Families and children / Expecting a baby section.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Benefits - Incapacity Benefit / Employment and Support AllowanceGrampian CareData -

Incapacity Benefit is a weekly payment for people under State Pension age who are unable to work due to illness or disability. After 27th October 2008, Employment and Support Allowance replaced Incapacity Benefit and Income Support (paid because of an illness or disability) for new customers only.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - People looking for workGrampian CareData -

A guide to benefits and services for people looking for work is provided on the Directgov website

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - People on a low incomeGrampian CareData -

A guide to benefits and services for people on a low income is provided on the Directgov website. The website link leads directly to the low income section.

Client Group: Benefits, Benefits for parents and children, Tax credits,Tax credits

Organisation Type: Government Department

Benefits - People who are bringing up children with special needsGrampian CareData -

A guide to benefits and services for people who are bringing up children with special needs is provided on the Directgov website.

Client Group: Benefits, Benefits for parents and children, Tax credits,Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - People who are ill or injuredGrampian CareData -

A guide to benefits and services for people who are ill or injured is provided on the Directgov website. The website link leads directly to the Ill or Injured Benefits section.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - People who are long term ill or disabledGrampian CareData -

A guide to benefits and services for people who have a long term illness or who are disabled is provided on the Directgov website.

Client Group: Benefits, Benefits for parents and children, Tax credits,Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - People who are sick and unable to workGrampian CareData -

A guide to benefits for people who are sick, or who have had accidents at work and, who are unable to work, is provided on the Jobcentre Plus website. The website leads directly to the Working Age Benefits / Sick and unable to work section.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - People who are widowedGrampian CareData -

A guide to benefits for people who are widowed is provided on the Jobcentre Plus website. The website link leads directly to the Working Age Benefits / Widowed section.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits - People who bring up childrenGrampian CareData -

A guide to benefits and services for people who bring up children is provided on the Directgov website. The website link leads directly to the Expecting or Bringing up children section.

Client Group: Benefits, Benefits for parents and children, Tax credits,Tax credits

Organisation Type: Government Department

Benefits - School leavers and studentsGrampian CareData -

A guide to benefits for school leavers and students is provided on the Jobcentre Plus website. The website link leads directly to the Working Age Benefits / School or college leaver section.

Client Group: Benefits, Benefits for parents and children, Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Benefits / Tax Credits / Pensions - Advice and Enquiry LinesGrampian CareData -

The advice and enquiry lines listed by the Department for Work and Pensions offer general advice and information on a range of benefits, tax credits and / or pensions.

Client Group: Retirement, Pensions,Benefits advice services,Benefits, Benefits for parents and children, Tax credits,Tax credits

Organisation Type: Government Department

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland, UK

Butterfly Trust (Cystic Fibrosis)Grampian CareData -

The Butterfly Trust offers advice and information, practical help and advocacy to people with Cystic Fibrosis and their families. Services provided by Volunteer Support Workers include transport to appointments, practical assistance with accessing funds and grants, form filling and dealing with housing organisations.

Client Group: Social Advocacy,Housing advice services,Trusts,Hospital transport, Community transport,Illnesses, Health care,Benefits advice services

Organisation Type: Voluntary

Telephone No: 0131 445 5590
Post Code: EH10 7DS

Area Covered: Aberdeen, Aberdeenshire, Moray, Scotland

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